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Designs on better distance learning

Material type: materialTypeLabelArticlePublisher: 2002Subject(s): Quality Function | Implantação | Training | Clothing Industry | Hong KongTraining Strategies for Tomorrow 16, 6, p. 6-8Abstract: The review is based on "Applying QFD in the clothing manufacturing sector: a case study on improving a distance-learning program in Hong Kong", by Chan, Chan and Chan. The use of quality funciton deployment in this industry seems to have had a positive impact. Behind the apparently complex processes of creating a workable matrix lie some straighforward and sensible approaches to helping students meet learning objectives. While seen as a way to assess customer needs, it is less clear how his side of the operation works
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Periódico Biblioteca Graciliano Ramos
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The review is based on "Applying QFD in the clothing manufacturing sector: a case study on improving a distance-learning program in Hong Kong", by Chan, Chan and Chan. The use of quality funciton deployment in this industry seems to have had a positive impact. Behind the apparently complex processes of creating a workable matrix lie some straighforward and sensible approaches to helping students meet learning objectives. While seen as a way to assess customer needs, it is less clear how his side of the operation works

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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